Dear Jeremy,
I wanted to take this opportunity to thank you for helping me find a solution with my power issues regarding our POPtruck. Because we were the first to build this type of truck, which is not your typical Food Truck, we had power issues. These issues prevented our operations team to smoothly manage events on a daily basis on the truck. This situation went on for approximately 1.3 years.
I found your company while searching the internet and saw you were a sponsor at ROAM 2013. I really wanted to have the repair done outside of South Florida and after meeting with you several times, I decided to give you the opportunity to see what you could do.
Although there were some timing issues, the end result was great. We have not had a day since the beginning of the year when the team was concerned about maximizing the opportunity of sales at a vending event. I am confident that our team could do a 15-hour event and never worry about a power issue.
Thank you again for your help. I look forward to working with you on our franchising initiative in the future.
Cool regards,
Anthony L. Fellows
Chief POP Officer
HipPOPs Handcrafted Gelato Bars